Privacy policy
Factory Controls respects your privacy. We want to make you comfortable with our privacy policy and the security measures that we take to protect your personal data.
1. General
In order to ensure that your personal data is processed correctly and with a suitable level of data protection, Factory Controls has adopted the following processing principles:
- Personal data is collected only for specified, explicit and legitimate purposes.
- Personal Data shall be accurate and, where necessary kept up to date.
- Personal data shall be processed in a manner that ensures security of the personal data.
2. Types of personal data
We will collect and process your personal data in a number of ways, which can generally be divided into the following categories:
- Contact information such as name, address, phone number, email address, title, place of work, etc.
- Information that you provide when contacting us via online contact forms, emails or phone
- Profile information in case you create a profile or account with us, including username and password
- User information such as technical data regarding usage and viewing, including IP addresses when you visit our websites or applications, including on third party sites
3. Our purposes for processing your personal data
We only process your personal data in order to pursue a legitimate purpose and generally we will only process your personal data if:
- You have provided your consent to such processing; or
- The processing is necessary for the performance of a contract; or
- The processing is necessary for compliance with a legal obligation that we are subject to; or
- The processing is necessary for the purposes of the legitimate interests pursued by us or by a third party and such processing is not considered to be harmful towards you.
We process your personal data for the following purposes:
- To provide you with products or services; or
- To send you newsletters or other marketing material; or
- To provide general customer service and support; or
- To gain customer insights and knowledge of how our website and products are used.
4. Cookies
We may use cookies on our website.
The purposes of processing of data collected by the use of cookies, are the following:
- to operate, improve and optimize the performance and user experience of the website and its services,
- perform customer and user analysis and segmentation in order to improve our understanding of our users, and provide better and tailored services to you.
5. Disclosure, transfer and making available personal data to recipients
Our disclosure and transfer of your personal data to recipients is kept to a minimum.
6. Data Security
In order to safeguard your personal data, Factory Controls has implemented appropriate technical measures to ensure a level of security appropriate to the risks represented by the processing and the nature of the personal data to be protected.
7. Your rights
You have the right to access to the data processed about you, subject to certain statutory exceptions. We will delete or correct any information, which is inaccurate or out of date.
If you provide us with a written request, we will also delete your personal data without undue delay, unless we have a legal basis to continue the processing, e.g. if the processing is necessary to establish, exercise or defeat a legal claim or necessary to the performance of a contract with you.
8. Links to other websites
Our websites may contain links to other websites or to integrated sites. We are not responsible for the contents of the websites of other companies (third-party websites) or for the practices of such companies regarding the collection of personal data.
9. Changes to this Privacy Policy
We reserve the right to amend this Privacy Policy in the future due to changes in applicable legislation.